Performance Breakdown

Quality
5/5
Service
5/5
Turnaround
4/5
Packaging
4/5
Website
5/5

Based on 2563 recorded reviews.

9/10
92%92%92%92%92%
Excellent service. Business is great and the feedback is supported quickly and effectively. Banner stand 2nd hand, although that was not clear upon purchase.Thanks very much
Annalize Butler, London - 04/04/2017
72%72%72%72%72%
Placed same order a year later and the colour was noticeably darker. Quality and service was otherwise good, but would be hesitant to use again unless for batches.
Michelle Nhan, Manchester - 03/04/2017
76%76%76%76%76%
Unfortunately after getting the worst quality cards to have ever been delivered to a client we've used you guys sever times before without issue you sent the reprints that although were quick and support were helpful, were also not up to the standard I came to expect from you guys.Here is the clients comment to me"I'd prefer we don't use these guys in future though as the quality still isn't great, certainly not as good as the set we had done last year. Over half of my cards have a faint blue line down the front and the lamination still isn't great along the edging on most. Some of Tina had scratches over the grey side and also some with a red line down the side"I would appreciate a reply if possible.Ryan
Ryan Mcfarlane, Redruth - 30/03/2017
96%96%96%96%96%
The cards were beautiful. Very disappointed that you no longer offer this size and quality
Alix Horne, Henley On Thames - 29/03/2017
84%84%84%84%84%
part of the order was delivered wrong, re-print was also not right then unable to get through on phone to find out a delivery date for the correct business cards 7 days on.
Yvonne Matthews, Bewdley - 28/03/2017
100%100%100%100%100%
Easy to order and quick delivery
Karen Kamath, Yeovil - 25/03/2017
Thank you for your feedback.
100%100%100%100%100%
As far as I know, full colour cards are the best printer in the UK.
Faisal Chowdhury, London - 24/03/2017
Thank you very much for your feedback.
72%72%72%72%72%
We received the cards today, there were obviously produced in two separate batches - as one quantity presented in a much paler colouring than the remainder.
Jesse Morris, St Albans - 24/03/2017
If cards are produced in a different batch for the other cards this can cause a slight difference in colour, We apologise if this has caused any inconvenience.
92%92%92%92%92%
Would be nice to have a print preview on the site for peace of mind.
Lee Sherwood, Birmingham - 24/03/2017
Thank you for your feedback, we can look into this and see if it is something we can offer.
88%88%88%88%88%
Initial order was delayed causing a major problem. The issue was then resolved quickly by customer service. Cards were then sent to London for trade show. Many thanks to FCC for turning a potential disaster into a success. Quality of the cards and spot UV impressed everybody that saw them and they totally outshone the competition. Many thanks to Jennifer who sorted everything out.
Liam Fitzgerald, Crosshaven - 24/03/2017
Thank you for your feedback, we are glad we were able to get your cards delivered in time for your event :)
76%76%76%76%76%
The website could be improved there are errors on it regarding turnaround times. One level says one thing then another level says something different - see pull up banners.Customer service is poor, its pretty obvious there are hardly any backroom staff, and when you ask a question they stick to the rigid timescales shown on website without flexibility regarding delivery and time of delivery.
Harvey Fitzhugh, Belbroughton - 24/03/2017
20%20%20%20%20%
Tried on numerous occasions to call to sort out a delivery problem - NO ONE PICKS THE PHONE UP OR REPLYS TO EMAILS. TERRIBLE SERVICE
Dan Archer, Norwich - 24/03/2017
60%60%60%60%60%
The packaging was shocking, the cards were just shoved in a box with no paper, card or anything to cover them. They were damaged on arrival and i had to bin about 45 cards. Wouldn't come back due to this. The elastic band round the outside ripped some cards.
Amber King, Tain - 24/03/2017
48%48%48%48%48%
Your delivery driver left them outside behind my bin In this weather I found them the next day, they had been out all night. Hopefully the client won't mind them being a little curvy from the damp. Honestly what possesses a driver to leave paper out in the rain without a note through the door
Anthony Astley, Kingswinford - 24/03/2017
56%56%56%56%56%
Very slow customer service response.Required constant chasing.Seemingly nolittle quality control as first batch of cards had defects on 60 of them.
Richard Dabell, Chesham - 23/03/2017
68%68%68%68%68%
Absolutely awful service20 days to receive an order
Charlotte Douglass, Henfield - 23/03/2017
100%100%100%100%100%
Excellent, Great Job Thank you.
Fidda Saleem, Reading - 15/12/2016
Hi Fidda,

Great to hear you are happy with your order, thank you for your feedback!
100%100%100%100%100%
Great service and really fastCarole ParsonsCorporate Graphic DesignerStevenage Leisure Limited
Carole Parsons, Stevenage - 13/12/2016
Thank you for your feedback Carole!
88%88%88%88%88%
The folding on this was 2mm out which meant that the image on the back page showed all the way down the side of the front page - not a good look. It also affected the image on the back page and flap.
Kevin Mcelligott, Stevenage - 30/11/2016
Sorry to hear that, one of our Customer Service Advisers should be in touch shortly to discuss this further with you
100%100%100%100%100%
I love my cards Great service, great price. Thank you so much x - Tom from Odin's Sauces
Tom Parker, Oswestry - 10/11/2016
Thank you for your feedback, we are glad you are happy with the service you received & the product.
20%20%20%20%20%
I can't do feedback on a product I'm still waiting for
Andrew Wood, Chandlers Ford Eastleigh - 09/11/2016
You order is due to be dispatched today for delivery tomorrow.
92%92%92%92%92%
Great quality cards and excellent print quality. Also the spot UV is great. A job vistaprint said they couldn't do Big thumbs up
Joanne Colman-bown, East Bergholt - 03/11/2016
Thank you for your feedback, we are glad you're happy with the product you have received.
88%88%88%88%88%
The cards are far too thick and detract from the excellent design and printing.Why aren't we give a choice of thicknesses
Ray Bonehill, Gloucester - 20/10/2016
Thank you for your feedback, we have a variety of business card options ranging from 300gsm-700gsm, I will contact you shortly to advise what may be the best for you
100%100%100%100%100%
Great service speedy delivery very much appreciated thanks
Nigel Rowland, Blackpool - 20/10/2016
Thank you for your feedback, we are glad you're happy with the service.
100%100%100%100%100%
Easy to use website for ordering - spot on quality - what else could you ask for
Paul Keys, Chesterfield - 20/10/2016
Thank you for your feedback, we are glad you like the website layout and the quality of our products.
76%76%76%76%76%
Good, basic business. Finishing poor on some cards, which was a shame. Actual print quality didn't seem as crisp as anticipated.
Dan Smith, Stockton - On - Tees - 17/10/2016
Sorry to hear you aren't 100% satisfied with your order, I will contact you shortly to discuss this further with you
SIGN IN
Hello again! Please sign in to place an order or to view outstanding or previous orders.

sign in
close
Haven't got an account? Register here.